Resolve Workplace Conflicts Constructively

Workplace Mediation in Johannesburg

Conflict in the workplace doesn’t need to end up at the CCMA or in court. Through workplace mediation, we help employers and employees find constructive, confidential, and cost-effective resolutions — preserving relationships, improving morale, and maintaining compliance with South African labour law.

Schedule a Workplace Mediation Consultation

Protecting Relationships • Preserving Value

Why Mediation and Arbitration Are Smart Business

Workplace disputes can cost time, money, and productivity — but litigation and formal CCMA hearings often make things worse. Mediation provides a safe, structured environment where parties can address issues directly with the guidance of an impartial, accredited mediator.

Under the Gauteng High Court’s mandatory mediation directive, courts now require mediation before litigation for many disputes, including commercial matters. This shift means ADR is no longer just an option — it’s an essential part of responsible business practice.

Advantages Over Traditional Litigation

Quick Resolution – Resolve issues in days instead of months.
Confidential Process – Keep sensitive HR matters private.
Prevents CCMA Escalation – Settles disputes internally before they become formal claims.
Preserves Working Relationships – Encourages mutual understanding and respect.
Legally Compliant – Aligns with South African labour law and complements the Gauteng High Court’s mandatory mediation directive on early dispute resolution.
From Conflict to Cooperation

What Workplace Issues Can Be Mediated?

Unfair Dismissal & Constructive Dismissal Claims – Addressing grievances before they escalate to formal litigation.
Retrenchments & Restructuring – Supporting fair consultation processes under the Labour Relations Act.
Performance Management & Misconduct – Facilitating communication between managers and employees.
Harassment & Bullying Complaints – Providing a neutral space for safe discussion and resolution.
Interpersonal & Team Conflict – Restoring healthy working relationships and improving workplace morale.
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Attorneys with specialist expertise

Our team brings accredited skills across property, family, commercial, labour, and mediation law.

Over 30 Years Of Experience​

Trusted by generations of clients since 1993.

500+ Family & Divorce Cases Resolved

Guiding families through sensitive matters with compassion and clarity.

Reported High Court & Supreme Court of Appeal Judgments

Our cases have shaped South African common law and set lasting precedents.

Structured • Neutral • Confidential

How We Approach Workplace Mediation

  1. Initial Assessment – The mediator meets with HR or management to identify the issues and confirm mediation suitability.
  2. Private Meetings (Caucuses) – Each party shares their perspective confidentially with the mediator.
  3. Joint Mediation Session – The mediator facilitates open discussion, helping parties find common ground.
  4. Agreement & Implementation – Agreements are documented and implemented internally or made binding if required.
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When Mediation Isn’t Used Effectively

Mistakes That Can Derail Workplace Mediation

  1. Waiting Too Long to Mediate – Early intervention is key. Unresolved conflict often escalates beyond repair.
    Learn more about early dispute resolution →
  2. Not Involving HR or Legal Advisors – Collaboration between HR and attorneys ensures agreements are sound and compliant.
    Work with our Labour Law team →
  3. Using Untrained Facilitators – Always use accredited mediators to ensure fairness, confidentiality, and enforceable outcomes.
    Meet our Accredited Mediators →
  4. Failing to Implement Agreements – Mediation only works if outcomes are documented and followed up.
    Why settlement agreements matter →
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Accredited • Experienced • Balanced

Professional Workplace Mediation by Experts

Led by Hugh Raichlin, an accredited mediator (London School of Mediation) and associate member of the Association of Arbitrators (Southern Africa), our mediators bring decades of experience in employment law and dispute resolution. We understand both employer and employee perspectives, ensuring fair, legally sound, and practical outcomes.

  • Accredited Mediator (London School of Mediation).
  • Associate Member of the Association of Arbitrators SA.
  • Over 30 years’ litigation and dispute resolution experience.
  • Unique ability to bridge legal rigour with constructive dialogue.
  • Trusted to implement the High Court’s mandatory court-annexed mediation directive.

Common Questions Answered

Workplace Mediation FAQs

Constructive • Confidential • Compliant

Resolve Workplace Conflicts Effectively

Prevent disputes from escalating to the CCMA or Labour Court. With accredited mediators and extensive employment law expertise, we help employers and employees find fair, practical, and lasting solutions — while aligning with the Gauteng High Court’s mandatory mediation directive on early dispute resolution.

Schedule a Consultation
Learn More

Contact Us

Here\’s how you can contact us for any questions or concerns.

1 The Avenue, Norwood, Johannesburg 2192

011 483 1527

reception@Raichlin.co.za

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